About BetMatch
BetMatch.co.za is South Africa’s first licensed peer-to-peer betting exchange, built to challenge the status quo in a rapidly evolving iGaming market.
Backed by experienced operators and powered by global exchange technology, BetMatch aims to redefine how South Africans bet, focusing on transparency, fairness, liquidity, and innovation.
We are now seeking a visionary Chief Operating Officer (COO) to lead operational execution and scale the platform into a market-defining business.
Location
Cape Town, Mafikeng, South Africa (On Site – Not Remote)
Industry
Online Sports Betting, Betting Exchange, Prediction Markets
Employment Type
Full-Time, Executive
Role Overview
As COO, you will serve as the strategic and operational backbone of BetMatch — responsible for launching, scaling, and optimizing all facets of the business. You will work directly with the CEO and Board to transform regulatory approval and startup infrastructure into a live, revenue-generating operation.
This is a hands-on builder role. The ideal candidate combines regulatory and operational expertise with entrepreneurial instinct, product understanding, and an appetite for risk and innovation.
Key Responsibilities
Operational Leadership
- Oversee full-cycle launch of BetMatch’s betting exchange operations, from pre-launch readiness to post-go-live optimization.
- Design and implement operational processes across trading, payments, treasury, compliance, customer service, and marketing performance.
- Build and manage a multidisciplinary operations team, including trading, finance, and customer success.
- Define and deliver key performance metrics, ensuring liquidity growth, profitability, and operational excellence.
Regulatory & Compliance
- Act as the primary liaison with the North West Gambling Board and other regulatory authorities.
- Maintain full compliance with the National Gambling Act, provincial regulations, and FICA/AML frameworks.
- Coordinate all certification and testing requirements (BMM, GLI, ISO, NWGB).
- Prepare quarterly reports, audits, and compliance filings.
Technology & Product Operations
- Drive integration between product, engineering, and operations to ensure seamless functionality, uptime, and scalability.
- Oversee automation and workflow optimization across payments, settlements, and risk management.
- Ensure integration and monitoring of third-party payment gateways, KYC systems, and trading feeds.
- Manage UAT, sandbox testing, and production go-lives in collaboration with vendors and developers.
Finance, Payments & Treasury
- Oversee end-to-end payment operations including deposits, withdrawals, reconciliations, and treasury management.
- Develop frameworks for risk mitigation, liquidity provisioning, and hedging strategies.
- Manage local and international vendor and banking relationships.
Commercial & Growth
- Identify commercial opportunities and partnerships to expand liquidity and customer acquisition.
- Support the development of affiliate networks, influencer relationships, and white-label partnerships.
- Collaborate with the Marketing team to localize campaigns and drive player engagement and retention.
Requirements
Experience & Expertise
- Minimum 7 years’ experience in iGaming, sportsbook, or betting operations in South Africa.
- Proven track record in launching or scaling a gaming or fintech business from early stage to maturity.
- Deep understanding of South African gambling regulations, B2C operations, and compliance frameworks.
- Hands-on knowledge of payment systems, KYC/AML workflows, and automated back-office systems.
- Familiarity with exchange betting mechanics, market making, and liquidity management is a strong advantage.
- Strong grasp of financial management, P&L control, and operational budgeting.
- Demonstrated experience managing testing and certification processes (BMM, GLI, NWGB).
Leadership Qualities
- Entrepreneurial, agile, and comfortable in a first-mover, high-growth environment.
- Strong leadership and team-building skills, able to recruit, inspire, and retain top talent.
Excellent stakeholder management, comfortable liaising with regulators, investors, and global partners. - Innovative thinker and pragmatic problem-solver with a bias for execution.
Personality & Culture Fit
- Passionate about technology, innovation, and disrupting the status quo.
- A risk taker with sound judgment and resilience in navigating regulatory and operational complexity.
- Results-driven, accountable, and data-informed in decision-making.
- Deeply understands South African consumer behaviour, betting culture, and payments landscape.
Remuneration & Incentive Structure
- Competitive executive salary.
- Performance-based bonus linked to revenue and growth milestones.
- Equity participation available for the right candidate.
How to Apply
- Send your CV and a short motivational cover letter to careers@betmatch.co.za
- Use the subject line: “COO Application – BetMatch South Africa”
